Returns Policy


We hope that you will be truly delighted with your purchase, but there may be an occasion where you feel it necessary to return or exchange an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

If you wish to receive a refund, please return your purchase in its original condition: unworn, tag attached and folded carefully inside the tissue paper and packaging it arrived in.

Please enclose a completed Returns Information Form, which can be found on the back of your invoice.

We will refund you any money you have paid for that item (excluding postage) by your original payment method.

Where the returns period has expired, we will be happy to offer an exchange within 30 days up to the value of your purchase.


UK customers

  • Exchanges: Please return your item within 30 days of receipt.                    
  • Refunds: Please return your item within 14 days of receipt.                       

  • EU customers

  • Exchanges: Please return your item within 30 days of receipt.                    
  •     Refunds: Please return your item within 14 days of receipt. 


North America, Canada, Australia, NZ & Worldwide customers

  • Exchanges: Please return your item within 30 days of receipt.                    
  • Refunds: Please return your item within 14 days of receipt.                        
  • Customs Paperwork: Please ensure the parcel and customs
  • paperwork are both clearly marked 'RETURNED GOODS'.

 

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